We connect elite dental practices with the top-tier strategists and execution teams needed to scale for exit or expansion.
We Elevate the Business of Dentistry Through Expert Alliance.
Lower your stress, make your team
Effective, Efficient and Profitable.
Running a successful dental practice today requires more than just clinical excellence; it demands executive-level strategy. But most private practices can’t afford a full-time C-Suite. That’s where the Dental Science Alliance changes the game. We are your fractional DSO team, providing on-demand access to top-tier experts in operations, hygiene, insurance negotiation, and marketing.
Unlike traditional consulting, we don’t just give advice—we help you execute. Whether you need to fix a broken recall system, negotiate higher PPO fees, or map out a multi-location expansion, our specialized coaches provide the specific ‘done-with-you’ support you need. Don’t sell your legacy to a corporate aggregator. Scale your business, reclaim your time, and keep your profits with the Dental Science Alliance.
Lower Your Stress. Lead with Confidence.
Successful dental owners don’t try to do it all alone, and they don’t have to.
From burnout prevention to building accountable, high-performing teams, leadership is about knowing where to turn for support. At Durable Dentists, we help practice owners reclaim balance, increase efficiency, and unlock real profitability.
Work-life balance isn’t just a dream, it’s a strategy.
Start your journey today.
Coaching vs Consulting
What is the difference?
While not a strict distinction, it's helpful to clarify the difference between coaching and consulting, as both play a vital role in business success.
Coaching
Coaching, as we do it at DSA, is fast, focused, and built around your schedule. It delivers small, actionable insights that are easy to execute, with a head coach guiding you every step of the way. Our approach follows the timeless adage: How do you eat an elephant? One bite at a time.
Consulting
Consulting, on the other hand, involves structured, monthly meetings designed to provide in-depth insights and comprehensive, long-term action plans that set the foundation for achieving your business goals.
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What You’ll Get
As a DSA member, you get five 30-minute coaching sessions per month: fast, focused, and results-driven.
Anyone on your team can use them, individually or together. Need help with insurance? Have your manager join. Hygienist has questions? Bring them on. These sessions are yours, use them to get things done.
A dose of inspiration, whenever you need it.
- All
- Accounting
- Administrative
- Benefits
- Case Acceptance
- Culture
- Dentist
- Human Resources
- Hygiene
- Legal
- Marketing
- Operations
- Payor Relations
- Regional Managers
- Revenue Cycle
- Scaling Growth
- Specialty Services
- Strategy - Growth / Exit
- Supply Savings
- Technology
Amr Alian
Beginning his journey at Corporate Executive Board as a junior Consultant immediately after completing business school, Mr. Alian swiftly rose through the ranks to serve on the executive teams of Fortune 50 companies. Notably, he contributed to advising Microsoft in 2004 on their share buyback program and the implementation of a one-time dividend program. Additionally, he provided strategic counsel to TD Bank during their acquisition of Ameritrade in 2006.
Subsequently, Mr. Alian transitioned to Allstate Insurance, where he led the financial planning and strategy team, overseeing a substantial $6 billion balance sheet and operations across five states. His tenure culminated in significant contributions to the company's financial growth and
stability. Continuing his journey in corporate America, Mr. Alian joined Northrop Grumman, where he played an integral role in the M&A team, managing international acquisitions and expansions. He also oversaw strategic presentations to the Board of Directors, further solidifying his reputation as a trusted advisor and strategic thinker.
Josiah Carlson
Josiah Carlson is a seasoned growth leader specializing in cost reduction strategies for businesses. He currently holds the position of Growth Leader at Spendly, a Charlotte-based financial services firm dedicated to helping dental practices reduce operating expenses without changing vendors or disrupting operations. Spendly's innovative approach involves analyzing vendor agreements and invoices to identify overcharges, hidden fees, and non-optimal pricing structures, ultimately delivering significant savings to clients.
Dr. Greg Rutstein
Greg Rutstein is a healthcare attorney with nearly two decades of experience navigating the legal and financial complexities of the dental industry. As a Partner at Eskow Law Group, Greg brings a powerful blend of Wall Street-level M&A experience and deep industry knowledge in dental transactions, making him an invaluable advisor to growing practices and emerging DSOs. Prior to joining Eskow Law Group, Greg practiced corporate law and mergers & acquisitions at global law firms like Gibson, Dunn & Crutcher and Milbank Tweed. He also held roles at Bridgewater Associates and FRM, sharpening his strategic eye for deal structuring and investment management.
Today, Greg focuses exclusively on healthcare law—helping dentists with associate buy-ins, DSO/MSO structuring, employment agreements, acquisitions, and recapitalizations. He’s not just a lawyer; he’s a coach who simplifies complex legal ideas, helping clients feel empowered and protected every step of the way.
Top 6 Reasons to Work With Greg Rutstein
Legal Guidance You Can Understand
Greg breaks down complex legal concepts in a way that’s approachable, so you’re informed—not overwhelmed.
DSO & MSO Structuring Expertise
Planning to scale? Greg helps emerging DSOs avoid costly missteps and build legally sound foundations.
Employment Agreements Done Right
Protect your business and your people with agreements that support long-term growth—not future headaches.
M&A Support That Saves You Stress
Whether buying, selling, or merging, Greg guides you through every phase of the transaction with precision and strategy.
Dental-Focused Legal Expertise
With a strong niche in dental law, Greg understands the unique legal challenges of private practice and group ownership.
Strategy Beyond the Contract
Greg isn’t just about documents—he’s about helping you build a legally secure path to your next big move.
Kaitlyn Randich
Kaitlyn Randich is an experienced dental operations professional skilled in PMS accounting, payroll, insurance operations, KPI analysis, and team management. Her journey began as a treatment coordinator, driven by a passion for healthcare and improving patient care. She quickly advanced by optimizing office operations, implementing new protocols, and ensuring compliance. As a proactive team leader, Kaitlyn is commited to fostering a collaborative environment where creativity and new ideas are encouraged. She believes in empowering team members to contribute their expertise, fostering a culture of continuous learning and professional development.
Looking forward, She is passionate about sharing her experiences, what she has learned, and contribute meaningfully to the advancement of dental operations and patient care.
Top 6 Reasons to Work With Kaitlyn Randich
Optimized Practice Operations
Revamp office operations to improve efficiency, compliance and patient care standards. Kaitlyn will help you steamline workflows and best practices for smoother daily operations.
Mastering KPI's and Performance Metrics
Understanding and tracking the right KPI's can make or break a practice! Kaitlyn will guide your team in leveraging data-driven insights to enhance decison-making and drive business growth.
Improved Financial & Insurance Processes
With expertise in payroll, PMS accounting, and insurance operations, Kaitlyn ensures practices are maximizing revenue while maintaining compliance with ever-changing regulations.
Team Leadership & Development
As a proactive leader, Kaitlyn believes in empowering teams, fostering collaboration, and encouraging professional growth to build a motivated and high-performing staff.
Customized Training & Compliance Strategies
Having a deep understanding of industry standards, Kaitlyn helps practices stay ahead of compliance regulations, training needs, and operational protocals to mitigate risks and maintain excellence.
Real-World Experience & Growth Mindset
Kaitlyn quickly rose through the ranks by embracing learning and innovation. She brings this hands-on, adaptable approach to help practices overcome challenges and scale efficiently.
Janet Hagerman
With over 30 years of experience in clinical hygiene, consulting, and executive leadership, Janet Hagerman has become the go-to expert for building thriving, scalable hygiene departments inside growing DSOs. As a former DSO Director of Dental Hygiene managing over 100 practices, Janet knows how to create scalable systems that serve both the patient and the bottom line. Known across the country as The Fractional Chief Hygiene Officer, Janet steps into your DSO with the strategic leadership of a C-suite executive—but at a fraction of the time and cost. She trains teams to develop scalable hygiene systems, implement profitable protocols, and create a culture of case acceptance built on trust and relationships.
Janet is also the author of Selling Dentistry, Meetings Make Money, and Bloom, and has shared her wisdom on countless webinars, podcasts, and stages. But her greatest gift? Organizing, energizing, and empowering dental teams to grow beyond what they thought possible.
Top 6 Reasons to Work With Janet Hagerman
Hygiene IS Your Goldmine
Janet helps DSOs unlock hidden revenue inside their hygiene departments with scalable, proven systems.
Case Acceptance that Triples Your ROI
Her approach to case acceptance focuses on trust-based patient relationships—not pushy sales tactics.
Fractional CHO Leadership Without the Overhead
Get executive-level strategy and execution without the C-suite salary commitment.
Decades of DSO Experience
Janet’s leadership has influenced 100+ practices and helped countless emerging groups grow with confidence.
Systems Built to Scale
From hygiene protocols to case presentation techniques—Janet delivers duplicatable systems that elevate care and revenue.
She Trains the Whole Team
Janet empowers hygienists, dentists, and team members alike to own their roles, contribute meaningfully, and grow together.
Kami Barnes
Kami Barnes is your go-to expert when it comes to navigating the often-confusing world of dental insurance payor relations. With over two decades of experience in dental contracting and fee optimization, Kami understands what most practices struggle with: credentialing delays, underwhelming reimbursements, and opaque payor systems that eat away at profitability. Known for her ability to cultivate high-value relationships with payors, Kami doesn’t just talk strategy—she delivers results. Her focus is clear: negotiate stronger contracts, secure better fee schedules, and implement sustainable payor strategies for growth.
Whether you're a solo dentist trying to increase collections or a growing group seeking consistency across multiple locations, Kami helps you avoid the common pitfalls and elevate your revenue.
Top 6 Reasons to Work With Kami Barnes
20+ Years of Dental Insurance Expertise
She’s seen every curveball payors can throw—and she knows how to hit them.
Proven Negotiation Skills
Kami helps practices secure stronger reimbursement rates across the board.
Credentialing Without the Confusion
Speed up provider onboarding and reduce delays in revenue with efficient credentialing support.
Tailored Payor Strategies
Every practice is different. Kami aligns your payor mix with your business goals and patient demographics.
Revenue Optimization that Lasts
It’s not just about the next fee increase—it’s about building a smarter, more profitable strategy long-term.
Trusted Advisor for Doctors and DSOs
Whether you have one office or 100, Kami brings clarity to the complexity of insurance relations.
Dr. Emily Letran
Dr. Emily Letran is not just a dentist—she’s a global force in high-performance leadership, business growth, and marketing mastery. A serial entrepreneur, TEDx speaker, and private coach to professionals around the world, Dr. Letran has built and led multi-specialty dental practices for over 30 years. She brings unmatched experience to emerging and growth-stage dental practices, helping them implement smart business systems, boost patient engagement, and develop strong, accountable teams. With a sharp eye for strategy and a deep heart for mentorship, Dr. Letran empowers doctors to become confident leaders who take bold, consistent action.
Whether you’re looking to attract new patients, improve team performance, or step fully into your leadership potential—Dr. Letran delivers insights that are actionable, personalized, and rooted in real-world results.
Top 6 Reasons to Work With Dr. Emily Letran
Learn from a Globally Recognized Leader
Her strategies have been featured in Dental Town, Global Woman, Yahoo Finance, and FOX.
Fix the Business Side Of Dentistry
Clarify your mission, set measurable goals, and lead your team with purpose—transforming your business from chaotic to focused.
Build a High-Performance Team
Using her ACTION to WIN Academy methods, Dr. Letran provides tools to help you engage your team, reduce turnover, and improve accountability.
Streamline Patient Growth and Retention
She’ll help you align your marketing efforts with real results—attracting your ideal patients and creating a top-tier experience that keeps them coming back.
Reduce Stress with A Clear Plan
Through mindset training and structured coaching, you’ll replace burnout with momentum and take daily steps toward the business you dreamed of building.
Gain Access to Real Coaching - Not Theory
With 30+ years in dentistry and coaching credentials from top performance institutes, Dr. Letran gives you real-world strategies—not textbook fluff.
Brad Braman
Brad Braman is a third-generation dentist from the Oregon coast who spent over three decades in the industry before pivoting into executive coaching and leadership mentoring. His mission? To help doctors and practice managers design a dental career that fuels—not drains—their life. With advanced training as a Hudson Certified Coach and an MBA to match, Brad specializes in guiding clinicians through burnout, leadership challenges, and operational inefficiencies. He’s seen firsthand how easy it is to get lost in the grind—and he’s here to make sure you don’t have to.
His unique blend of empathy, business savvy, and creative problem solving makes him a trusted sounding board for doctors who want more than just “fixes”—they want fulfillment.
Top 6 Reasons to Work With Brad Braman
From Burnout to Balance
If you’re exhausted, emotionally checked out, or wondering “Is this really it?”, Brad helps you reset the trajectory with clarity and compassion.
Increase Profit Not Stress
Too many dentists focus on top-line revenue without increasing take-home pay. Brad will help you streamline systems, increase net income, and reduce the overwhelm.
Leadership You Can Grow Into
Whether you're new to ownership or leading a team of 20, Brad equips you with the leadership tools to inspire, not micromanage.
Strategic Time Management
Reclaim your time with smart strategies that reduce chaos, increase efficiency, and give you more freedom to enjoy life outside the op.
Tailored Support Trusted Guide
Brad’s coaching style is deeply personal—he’s not here to judge, he’s here to listen and help you think bigger.
Real-World Dental Expertise
As a former practicing dentist from a family of dental professionals, Brad gets your challenges—because he’s lived them.
Tarek Aly
Tarek Aly blends deep clinical experience with advanced business strategy to help dentists grow scalable, sustainable organizations. Trained in Periodontics and Oral Medicine, Tarek is a seasoned entrepreneur, MBA, and Certified Valuation Analyst who has built and led multiple DSOs—from the ground up to over 160 locations. Currently serving as Partner and COO at Guardian Dentistry Partners, and a partner or founder in multiple DSO platforms, Tarek is one of the rare voices in dentistry who truly understands every aspect of operations, finance, and leadership. He specializes in platform development, M&A strategy, revenue cycle optimization, and performance tracking using key KPIs that matter.
With over 21 years of experience, he’s authored multiple publications, spoken internationally, and is currently writing a book on practice and DSO management. His coaching style is strategic and empowering—helping doctors make smarter decisions, avoid costly mistakes, and grow with clarity.
Top 6 Reasons to Work With Tarek Aly
Built Multiple DSOs from Scratch
Tarek has firsthand experience scaling organizations from 1 to 160+ practices—he’s done what most only dream of.
Strategic M&A Guidance
From valuation to deal structure, Tarek helps doctors understand what’s on the table and what’s at stake.
KPI Mastery
Learn which numbers matter, how to track them, and how to align your team around data-driven goals.
RCM Optimization
Tarek offers strategic coaching on maximizing collections, minimizing leakage, and optimizing the financial engine of your practice.
Operational Systems That Scale
He’ll help you create repeatable systems to remove bottlenecks, increase productivity, and support growth.
Real-World Perspective
As a dentist, dad of triplets, and pilot—Tarek brings humility, humor, and high-impact guidance you can actually use.
Haydn James
With over 40 years in operations and 16 of them dedicated to dental management, Haydn James is the coach you want in your corner when things get messy—or when you're ready to scale. From boutique practices to running what was once the largest single-location dental office in the country (50+ chairs and its own surgical wing), Haydn’s seen it all—and fixed even more. He’s not just a coach; he’s a builder. A builder of streamlined systems, high-functioning teams, and strong regional management processes. Whether you're a solo office drowning in chaos or a DSO with growing pains, Haydn specializes in turning “this shouldn’t be so hard” into “why didn’t we do this sooner?”
He’s authored books on scheduling, treatment coordination, and financial management—designed specifically for dental teams. Today, he consults with DSOs across the U.S. and is actively developing a training manual for regional operations managers to help them master leadership, accountability, and project-based growth.
Top 6 Reasons to Work With Haydn James
Been in Your Shoes
From running offices himself to fixing failing systems—Haydn knows the pain points of real-world dental ops.
Fixes What’s Broken, Fast
Struggling with inconsistent production or messy scheduling? Haydn identifies the root cause and brings practical solutions that stick.
Master of Regional Management
He trains regional leaders to lead with clarity, accountability, and structure—no fluff, just results.
Makes Complex Systems Simple
Haydn has a talent for breaking down complicated operations into easy-to-follow playbooks your team can actually execute.
Fluent in Front to Back Office Efficiency
From scheduling to treatment coordinating to billing—Haydn helps create a flow that supports patient care and profitability.
Battle-Tested DSO Wisdom
For nine years and counting, Haydn’s been consulting with DSOs to improve systems, boost productivity, and build high-performing teams.
Teresa Williams
With nearly three decades of hands-on leadership in the dental industry, Teresa Williams is one of the most respected operations executives in the DSO space. She currently serves as the Chief Financial and Operations Officer for a Southern California-based DSO and brings the unique perspective of someone who has seen it all—and fixed it all. From systematizing SOPs and streamlining workflows to building high-performing teams and aligning finance with strategy, Teresa has helped DSOs scale sustainably while reducing cost and operational risk.
Teresa has been recognized with top industry awards, including the Women in DSO Leadership Award (2022), DE Alliance Leadership Spotlight (2021), and Group Dentistry Now DSO Influencer (2021).
Top 6 Reasons to Work With Teresa Williams
DSO Structure True C-Suite Leader
Teresa brings high-level experience in finance and operations, helping you create SOPs and systems that scale.
Finance Meets Strategy
She teaches you how to align your financials with operational plans so your numbers support your vision.
Recognized Industry Expert
Teresa is a master at organizing workflows and simplifying the chaos with repeatable, proven systems.
Reduce Chaos with SOPs That Work
Teresa is a master at organizing workflows and simplifying the chaos with repeatable, proven systems.
Data-Driven Decision Making
From cost control to team metrics, she helps you use data to make smarter, faster decisions.
Built for the Busy CEO
Teresa empowers your leadership team and staff so you can delegate with trust and focus on the big picture.
Charles Moser
Dr. Charles Moser has been in your shoes—and the shoes of every team member you lead. As a former practicing dentist and multi-practice owner, Charles spent 16 years in the operatory before stepping into his next role: Dental Director for a fast-growing group of practices in Houston, overseeing more than 40 associate dentists and 200+ staff.
Charles teaches you how to lead with influence—not just instruction. Trained by the John Maxwell Leadership Institute and a certified speaker, trainer, and coach, Charles has spent years studying what makes people want to show up, buy in, and succeed. His specialty? Creating a culture where individuals are empowered, vision is clear, and accountability happens without burnout.
Top 6 Reasons to Work With Dr. Charles Moser
Real Leadership Experience at Scale
From hands-on dentistry to directing 40+ doctors, Charles understands the leadership leap.
Master of Culture-Centered Growth
He teaches how to use core values to drive performance and unify teams.
Certified John Maxwell Coach
You get proven leadership frameworks adapted to the reality of dental practice life.
Inspires Teams to Want Accountability
It’s not about control—it’s about ownership. Charles helps create team-led success.
Multi-Practice Scaling Expertise
Perfect for emerging group practices, Charles brings clarity to the chaos of growth.
Proven Track Record in Real-Life Results
He’s led practices that scaled rapidly and cared for patients like family—including the founder’s grandmother.
Jill Nesbitt
Jill Nesbitt brings over 20 years of experience in managing multi-specialty dental practices and leading customer success for dental SaaS technology companies.
- 20+ years of multi-specialty dental practice management.
- Expertise in dental SaaS technology and workflow optimization.
- Proven track record of delivering ROI on technology investments.
Struggling to make the most of your technology investments or overwhelmed by the challenges of scaling your dental group? Let Jill Nesbitt take the weight off your shoulders.
Learn More About Jill Nesbitt
Heather Lahy
With over 30 years of experience spanning both clinical and administrative dental management, Heather Lahy is a trusted expert in Revenue Cycle Management (RCM). As the founder of White Horse Dental Billing, Heather has transformed countless practices, enabling them to achieve operational efficiency and financial success.
Heather’s expertise in insurance billing, patient billing, dental insurance verifications, and AR management empowers dentists to focus on what truly matters: patient care. Known for her practical and engaging coaching style, Heather delivers actionable advice that drives real results.
If you’re looking for a partner to optimize your revenue processes, simplify operations, and boost your practice’s bottom line, Heather Lahy is here to help.
Struggling with getting patients to pay upfront, or tracking down insurance balances? Let Heather get your books in shape.
Top 6 Reasons to Work With Heather
Heather’s coaching sessions at Dental Science Alliance are engaging and results-driven, designed to provide real-world strategies that improve practice management and financial performance.
Revenue Cycle Optimization
Simplify your billing systems to ensure timely payments and reduced AR backlogs.
Insurance Expertise
Streamlined insurance verifications and claims processes to minimize errors and delays.
Maximized Collections and Profitability
Proven strategies to recover lost revenue and increase financial performance.
Tailored Strategies for Every Practice
Personalized advice that aligns with the unique needs of your practice.
Simplified Processes That Work
Practical, actionable insights to reduce complexity in your financial workflows.
Trusted Industry Leadership
Over 30 years of experience backed by a stellar reputation in the dental community.
J.W. Oliver
J.W. Oliver brings decades of experience as a global innovator and leader in dental operations and management. As a founding partner of Support DDS, J.W. has empowered countless practices to scale their operations through cost-effective solutions and people-centric strategies. His focus on blending innovation with compassionate leadership has transformed dental practices across the globe.
J.W. specializes in operational efficiency, leadership development, and remote workforce integration, helping practices reduce costs while improving productivity. With a passion for leveraging technology and building high-performing teams, J.W.’s coaching style is both visionary and practical, offering actionable insights that deliver measurable results.
If you’re looking to elevate your dental practice with a coach who understands the nuances of global and local dental management, J.W. Oliver is here to guide you.
Top 6 Reasons to Work With J.W. Oliver
J.W. Oliver's coaching sessions at Dental Science Alliance are engaging and results-driven, designed to provide real-world strategies that improve practice management and financial performance.
Innovative Leadership Development
Transform your team dynamics with proven strategies that foster collaboration and productivity.
Operational Excellence
Streamline workflows and eliminate inefficiencies to boost overall practice performance.
Remote Workforce Integration
Learn how to effectively integrate a remote team, saving costs while maintaining high-quality service.
Global Perspective, Local Focus
J.W. brings a global approach to problem-solving while tailoring solutions to your practice’s unique needs.
Cost-Effective Scaling Solutions
Achieve growth without overextending your resources through J.W.'s innovative, budget-conscious strategies.
Trusted Leadership in the Industry
With decades of experience and a strong track record, J.W. has earned a reputation as a transformative leader in the dental community.
Kara Kelley
Kara Kelley brings a wealth of expertise in human resources and operational management, specializing in building compliant, high-performing teams for dental practices. As the founder of Clinical HR, she has guided countless dental professionals to achieve operational harmony and business growth.
With deep knowledge in workforce management, employment compliance, and organizational development, Kara is passionate about helping dental practices create sustainable and thriving operations. Her unique approach combines strategic planning with actionable solutions, ensuring your practice not only survives but thrives in today’s competitive landscape.
If you’re ready to elevate your HR processes and streamline operations, Kara Kelly is here to guide you every step of the way.
Top 6 Reasons to Work With Kara Kelley
Streamlined HR Systems
Build compliant, efficient HR workflows that reduce risks and improve team performance.
Employment Compliance Expertise
Navigate the complexities of labor laws and ensure your practice operates with full compliance.
Tailored Workforce Strategies
Develop customized solutions that align with your practice’s unique needs and culture.
Leadership Development
Empower your team with the tools and training they need to excel in their roles.
Organizational Excellence
Optimize operations to improve efficiency, productivity, and patient satisfaction.
Proven Industry Leadership
Benefit from Kara’s years of experience and trusted reputation in the dental community.
Santosh Patel
Santosh Patel is a leading authority in dental practice scaling and operational efficiency. As the visionary founder of multiple businesses within the dental industry, including operations designed to support practice growth, Santosh has helped countless dental professionals achieve measurable success.
Santosh specializes in crafting actionable growth strategies, improving operational workflows, and building leadership capabilities that empower teams. With his deep industry insights and a hands-on approach, Santosh provides transformative coaching that ensures sustainable success for dental practices.
If you’re looking for a trusted partner to guide your practice through growth and efficiency challenges, Santosh Patel is here to help.
Top 6 Reasons to Work With Santosh Patel
Keep Specialty Revenue In-House
Reduce referral loss and build a system where your patients can receive specialized care in the comfort of your own practice.
Improve Patient Experience
Adding specialty care enhances patient satisfaction by reducing wait times and unnecessary outside referrals.
Boost Production
You don’t need to expand square footage—just expand your services, do more with what you already have.
Proven Growth Playbook
Implement scalable, profitable specialty programs ( without the guesswork)and seamless clinical integration.
Clinical + Business Strategy
From credentialing and compliance to P&L modeling and hiring, Santosh brings both the strategic and tactical game plan.
Real Support Real Results
With experience supporting DSOs, private practices, and startups, Santosh provides grounded, actionable advice tailored to your practice size and goals.
Jay Glazer
Jay Glazer is a results-driven leader in dental supply optimization and revenue growth. As the Director of Business Development for DC Dental and Crazy Dental, Jay has consistently delivered impressive results, achieving over 13% yearly growth for the companies and contributing to over $120 million in annual sales.
With more than a decade of experience in the dental supply industry, Jay has a deep understanding of how to help practices save on clinical supplies without compromising quality. Known as "Crazy Jay," his passion for building meaningful relationships with clients and offering innovative solutions has made him a trusted advisor for dental practices across North America.
If you’re ready to reduce costs, optimize your supply chain, and boost your practice’s profitability, Jay Glazer is here to help.
Top 6 Reasons to Work With Jay Glazer
Dental Supply Optimization
Save significantly on supplies while maintaining exceptional clinical quality.
Revenue Growth Expertise
Achieve measurable revenue increases with Jay’s tailored strategies.
Trusted Industry Knowledge
Leverage insights from a leader with over $120 million in annual sales contributions.
Cost-Savings Solutions
Discover innovative ways to reduce operational expenses without sacrificing efficiency.
Hands-On Relationship Builder
Work with a coach who values personal connections and delivers customized solutions.
Proven Results in Scaling Practices
Jay’s guidance has helped practices and organizations grow consistently year after year.
Eric Pastan
Eric Pastan is a seasoned entrepreneur and operational leader with a proven track record of scaling dental businesses to new heights. As a Director at Skytale Group and the creator of New England’s largest DSO, Eric brings unparalleled expertise in systemization, centralization, and strategic growth.
Throughout his career, Eric has been involved in every phase of business growth, from hiring and purchasing to mergers and acquisitions. With hands-on experience managing over 350 dental professionals across four states, he understands the complexities of running a thriving dental organization.
Eric specializes in finding efficiencies, tracking KPIs, and crafting actionable strategies to help business owners carry out their vision. His ability to relate personally to clients, thanks to his own experience as a business owner, makes him a trusted guide for navigating complex decisions.
Top 6 Reasons to Work With Eric Pastan
Expert in Scaling DSOs
Learn from the leader who built New England’s largest DSO with over 350 dental professionals.
Strategic Growth Leadership
Develop tailored strategies to navigate key growth stages and achieve long-term goals.
Systemization and Centralization
Streamline operations for maximum efficiency and profitability.
Comprehensive Business Insights
Gain clarity on finance, M&A, hiring, and operational decisions.
Hands-On Entrepreneurial Expertise
Benefit from Eric’s personal experience as a business owner navigating complex challenges.
Data-Driven Success
Use KPIs and analytics to drive consistent progress toward your goals.
Harold Gornbein
Harold Gornbein is a Co-Founder of Apex Reimbursement Specialists and a leading authority in insurance optimization for dental practices. With over 25 years of experience in the insurance industry, Harold has worked with Ameritas, Dental Benefit Providers, PacifiCare Health Systems, and United Concordia, as well as managing his own insurance agency.
Harold’s expertise lies in helping dental practices increase revenue by negotiating higher-paying PPO and DHMO fee schedules, optimizing credentialing, and ensuring coding excellence. His insider knowledge and industry relationships enable practices to maximize profitability without additional chair time.
If you’re ready to take control of your insurance contracts and boost your practice’s revenue, Harold Gornbein is here to help.
Top 6 Reasons to Work With Harold Gornbein
PPO and DHMO Fee Optimization
Negotiate higher-paying fee schedules that generate thousands in additional revenue
Credentialing and Compliance Expertise
Simplify the credentialing process while ensuring compliance with industry standards.
Maximized Revenue Without Extra Chair Time
Increase profitability without increasing workload or hours.
Coding Excellence
Enhance accuracy and efficiency in coding for greater revenue capture.
Insider Knowledge And Relationships
Leverage Harold’s 25+ years of experience and connections to secure the best outcomes for your practice.
Proven Track Record
Trusted by dental practices nationwide to deliver measurable results.
Gary Bird
Gary Bird is a serial entrepreneur, visionary marketer, and the founder of SMC National, a dental marketing agency known for its data-heavy approach to driving patient growth. Under his leadership, SMC National has been named to the Inc. 5000 list of Fastest Growing Companies three years in a row.
As the host of Dental Marketing Theory, the #1 rated marketing podcast, and a nationwide speaker, Gary shares insights on topics ranging from leveraging technology to mindset shifts for innovation. Whether it’s optimizing patient acquisition strategies, integrating modern CRM systems, or inspiring teams to embrace ownership, Gary delivers real-world solutions that drive sustainable success.
Gary’s passion for helping dental groups succeed goes beyond marketing metrics. His focus on fostering a positive, people-first culture has revolutionized the way dental teams work, creating environments where professionals want to stay and thrive.
Top 6 Reasons to Work With Gary Bird
Proven Marketing Success
As the founder of SMC National, Gary has generated $17M in ARR and helped countless practices grow their patient base while reducing acquisition costs.
Expertise in Data-Driven Strategies
Gary’s marketing approach combines data and innovation to ensure you’re reaching the right patients efficiently and effectively.
Focus on Team Culture
Recognizing the power of a people-first approach, Gary helps practices build work environments where teams feel valued and inspired to succeed.
Technology Integration Made Simple
Gary simplifies the process of integrating CRM and modern tech solutions into your practice, enabling better patient care and operational efficiency.
Leadership with Extreme Ownership
Gary’s philosophy of extreme ownership equips leaders to take full responsibility for outcomes, driving growth and inspiring their teams.
Real-World Insights and Inspiration
With decades of experience, Gary shares actionable advice and motivational insights that empower practices to innovate and thrive.
News
Why Is Your Practice Plateauing Despite Consistent Patient Demand?
At Dental Science Alliance, we see many successful clinicians hitting an invisible ceiling. You have the patients and the talent, yet your revenue and operational scale remain stagnant. Understanding why…
Mastering the Schedule: Strategies to Reduce Dental Appointment No-Shows
Empty chairs are more than just a nuisance; they are silent profit killers that stall your momentum. For growing dental groups, a high no-show rate disrupts clinical workflows and deflates…
Is Your Staffing Model Sabotaging Your Practice’s Profit Margins?
Are you working harder but seeing lower returns? Many practice owners overlook the silent profit killer: an outdated staffing model. At Dental Science Alliance, we’ve seen how rigid hiring and…
Frequently asked questions
General
To start with, the Dental Science Alliance is owned and operated by dentists. Not just any dentists. Dentists that have been through the trenches (and ditches) and scratched and clawed their way to success. We get what you are feeling and know what works.
At the DSA we believe in going slow first to go fast later. Every client will have a “Head Coach” that will get you started. We will start with the 3 areas that you feel you need the fastest help with. Once you get through those coaches and into the system, we will give you access to all the coaches. From there, check in with your head coach every so often and make sure you are getting to the coaches you need.
ABSOLUTELY! Not only can they, but they should. This is an excellent way to Empower your team to take ownership of their issues.
- While our contract says 1 year, that is not the commitment. We believe that if we are not delivering value to you, you can quit with 30 days notice.
Well, that could be as fast as the first coaching session depending on your need. If the desire is to lift up the leadership skills of the team, that clearly is a bigger lift and could take up to a year in our experience. Certain issues take more time than others.
The idea is to help. Our coaches are mostly volunteers. They have businesses outside of the DSA so should you engage with them as a client of theirs, they make money. AND by the way, you will get a discount from them if you use their services. It’s a win-win for everyone.
Click the “Book an Appointment” spot and make a schedule complimentary coaching appointment. Try it before you buy it. If you like what you get, then you can sign up from there.

